Refund policy

REFUND POLICY
30-day refund policy
If the gloves don't clear your couch, we refund you. You have 30 days from
the day your order arrives.
How it works
Email us at support@tryshedly.com with your order number and one line about
what went wrong. We issue the refund to your original payment method within
2 business days of approving it. It usually appears on your statement within
5 to 10 business days, depending on your bank.
You keep the gloves
We do not ask you to ship them back. Return postage would cost more than the
product, and we would rather you gave them to a friend with a dog.
What we can't refund
Orders placed more than 30 days ago. Orders where the delivery address was
entered incorrectly and the parcel was lost as a result — contact us anyway,
we will do what we can.
Damaged or wrong item
Send us a photo at support@tryshedly.com and we ship a replacement at our
cost, or refund you. Your choice.
Cancellations
Email us within 12 hours of ordering and we cancel it before it ships. After
that, wait for it to arrive and use the 30-day refund policy.